The Navy does not provide personal e-mail accounts to recruits. Currently, the only approved method of corresponding with recruits is U.S. mail. See the "Contact Your Recruit" page for information on contacting recruits in case of emergency.

RTC currently has no plans to give e-mail access to recruits. What is the proper mailing address for a recruit? See the "Contact Your Recruit" page (link above) for information on contacting your recruit by mail.

American Red Cross communication services keep military personnel in touch with their families following the death or serious illness of a family member or other important events, such as the birth of a child. The Red Cross quickly sends these communications on behalf of the family to members of the U.S. Armed Forces serving anywhere in the world, including ships at sea, embassies and isolated military units. The information or verification in a message assists the service member's commanding officer with making a decision regarding emergency leave. See the "Contact Your Recruit" page (link above) for information on contacting recruits in case of emergency.

Active duty service members stationed in the United States and their immediate family members may call the Red Cross Armed Forces Emergency Service Centers for help 7 days a week, 24 hours a day, 365 days a year. The toll-free telephone number is available through base or installation operators and from local on-base Red Cross offices. See the "Contact Your Recruit" page (link above) for more information. Other family members who do not reside in the service members' household, members of the National Guard and Reserves, retirees and civilians may access Red Cross services through their local Red Cross chapter, which is listed in local telephone books and at http://www.redcross.org/where/where.html.

Overseas personnel stationed on military installations should call base or installation operators or the on-base Red Cross offices. At overseas deployment sites, contact the American Red Cross deployed staff. When calling the Red Cross to send an emergency message to a family member, it is helpful to have the following information: Service member’s:

• Full Name
• Rank/Rating
• Branch of Service
• Social Security Number
• Military Address
• Information about the deployed unit and the home base unit (for deployed service members only).

Please verify with your recruit that a videotape has not been ordered by them prior to placing your request.
To order a videotape of your Recruit's Pass In Review Ceremony, please provide the following information:

• Recruits Name
• Division Number
• Date of Pass In Review Ceremony
• Return Address (Sorry, No P.O. Box or Overseas Addresses Please)
• Daytime Phone Number

For prices and additional information, please contact the Navy Exchange Photographic Services Office at (847) 578-6205 or via email at jerrold_klinkosh@nexweb.org.

The longer the time after the publication of a yearbook, the less likely you are to obtain a copy. RTC contracts with a publisher for a certain number of copies based on the size of the recruit division and pre-sale of the yearbook. The only way to obtain a copy of a yearbook is to find someone who was in your recruit division and buy it from him or her.  Please do not email us asking for copies of the Keel or the name of the publisher. If it has been longer than a year since your graduation, you will not be able to buy a copy of the Keel from the publisher. You must find someone who was in your class and buy it off of him or her.

HIPAA Statute (Medical Records)

Protected Health Information – The Health Information Privacy and Accountability Act (HIPAA) protects all “individually identifiable health information” held or transmitted by a covered entity or its business associates, in any form or media, whether electronic, paper or oral.  Accordingly, Recruit Training Command RTC) is unable to disclose any medical information about a recruit to an outside party without the recruit's written permission.